Privacy policy

​1. Information We Collect

When you shop with Nyxel, we collect the following details to process your orders smoothly:

​Personal details: Name, shipping address, phone number, and email address.

​Technical data: IP address, browser type, and device cookies to improve your browsing experience.

​2. How We Use Your Information

We use your personal data strictly to:

​Process and ship your orders within our 3 to 5 business days delivery timeframe.

​Handle customer support requests, replacements, or returns under our 10-day return policy.

​Send order status updates, tracking details, and transactional emails.

​3. Data Protection & Sharing

​Your data is safe with us. We do not sell or trade your personal information to third parties.

​We only share necessary details (like address and phone number) with trusted logistics partners to ensure timely delivery.

​4. Cookies

We use standard cookies to remember items in your shopping cart and analyze site traffic to provide a better shopping experience.

​5. Your Rights

You can request to view, update, or delete your personal details from our records at any time by contacting our support team.

​6. Policy Updates

Nyxel reserves the right to update this policy as needed. Any changes will be reflected directly on this page.